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Terms & Conditions

Lloyds Event Catering & Management: Terms and Conditions

Definitions
‘The Company’ refers to Lloyds Event Catering & Management and ‘The Client’ refers to any person or company contracting with The Company.

Quotations
Following our discussions The Company will provide you with an individual written quotation. All quotations are valid for a period of fourteen days from the date of printing. The Company cannot guarantee prices there after due to market prices constantly changing. In the instance that the event brief alters, it may be necessary to review and reissue the quotation. All quotations contain a final and fixed cost which will not be reduced if the number of guests attending the event is less than originally quoted for. Any food or drink samples provided to The Client by The Company will be fully charged to The Client unless otherwise agreed.

Payment
As many costs are incurred on your behalf prior to the event date, The Company have the following payment terms:

• A deposit, of 50 percent of the total quotation cost, is required immediately to confirm your event, together with a completed acceptance form signed by The Client or representative of The Client.
• All Deposits are non-refundable.
• The Client will be sent a final invoice after the event, and is payable within 7 days of the date of issue.
• Outstanding payments will be charged at an interest rate of 8% above the current Bank of England base lending rate. 
• Cheques should be made payable to Lloyds Event Catering & Management.

 
Cancellation
In the instance that you need to cancel your event, the following conditions will apply:

• All cancellations must be made by telephone, in the first instance and immediately confirmed in writing or by email at the earliest date. The Event will only be cancelled when The Client is in receipt of a written cancellation acceptance from The Company.
• If The Client shall cancel or be deemed to cancel the event 30 days prior to the event date specified in the quotation, then The Client shall be liable to pay 40 percent of the full quoted price.
• Any cancellations 14 days prior to the date of the event, The Client will be liable to pay a minimum of 50 percent of the full quoted price, dependant upon costs already incurred by The Company.
• Any cancellations less than 7 days prior to the event, The Client will be liable to pay 100 percent of the full quoted price.

Liability by The Company
The Company confirms that they have and will maintain sufficient Public Liability Insurance for events of the nature of the booking. The Company follows strict HACCP guidelines for all food production, handling, storage and distribution and dealings with our clients and their guests.
Our policy, based on these guidelines, restricts the service of foodstuffs, to a maximum of four hours after being removed from refrigeration. The Company advise that all food must be consumed after two hours of initial serving, therefore any food consumed after two or more hours of it first being served is at The Clients discretion and therefore becomes their responsibility.
Where The Company use The Clients’ kitchen facilities, they will be thoroughly reviewed prior to the event but if they are deemed to be unusable on the event date, then The Company will accept no liability for cancellation of the event.

The Company accepts no liability for any loss caused by The Company’s failure to perform its obligations by The Client. The Client is responsible for any loss or damage to the hired equipment, from the time of delivery until collection by The Company, or its sub contractor, or returned by the Client. Any losses or breakages of equipment, glassware and china will be charged to The Client at the full current replacement cost. The Client is liable to pay the full outstanding balance of the invoiced amount within 7 days of the event date. If the full payment is not received within 7 days, The Company reserves the right to charge a late payment interest rate of 8% of the full amount on a weekly basis until the full payment is received.

Invoices are based on the final numbers confirmed no later than 7 days prior to the event. Should the numbers decrease within 7 days; the original quoted price will still be charged. Should the numbers increase during this time, The Company reserves the right to charge a re-booking fee. This fee will be calculated on a 25% charge on all costs relating to the increase, i.e. staff, food, drinks and equipment. This is to take into account any additional ordering, kitchen preparation time and any penalties levied by our sub-contractors.

Force Majeure
No liability is accepted by The Company for failure of performance due to strike, lockout, hostilities or any other circumstances outside the control of The Company.

Delivery
The Company operates a free delivery policy up to a limit of 50 miles from The Company premises. Delivery charges will apply thereafter, dependant upon distance, unless otherwise agreed.

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